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internet computer modem dialers

unauthorized dialing scams


If you use the Internet, you're probably dialing a local phone number to get online. Chances are you know exactly what you pay for that local service. However, many consumers are surprised to find they've been charged for calls to destinations that aren't remotely local, simply remote. The calls were made through their modems, using dialers without their knowledge or approval.

How does it happen? According to the Federal Trade Commission (FTC), the nation's consumer protection agency, it's a scheme some Web sites use to trick consumers into paying to access "free" Internet content. Often, the sites claim to be "free" or advertise that "no credit card is needed," then prompt the user to download a "viewer" or "dialer" program. Here's the catch: Once the program is downloaded to the user's computer, it disconnects from the Internet and reconnects using another phone number - a domestic long distance, international or 900 number - at rates between $2 and $7 a minute.

The FTC says these scams, which are typically associated with adult sites, don't require a credit card number for access. That means they're available to children, who can click onto them without their parents' knowledge or permission. Even if parents disable international calling from their phone lines, many modem dialers are programmed to circumvent the "block," and initiate international calls using a "10-10 dial-around" prefix.

Here's how you can minimize your chances of finding unauthorized charges on your phone bill:

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computer modem dialers / the internet - source: http://www.ftc.gov/bcp/conline/pubs/alerts/modmalrt.htm